Recent Articles
Foodservice Staff Training Materials
Foodservice Staff Training Everything your team needs to stay safe, compliant, and confident. Browse our library of in-service training materials covering food safety, hygiene, sanitation, and more — ready to use for your next staff training session. ...
Terminal & Heating Unit Locking
Summary Terminals and Heating Unit doors can now be locked by a user or automatically after a period of inactivity, protecting against unauthorized access. A system-generated 4-digit PIN is used to lock and unlock both the Terminal screen and the ...
Plated Product Catalog
Overview The Plated Product Catalog is a reference guide to all meals currently available through the Plated Foodservice ordering platform. It provides a full list of menu offerings along with brief descriptions of each meal's ingredients and ...
How to Swap Meals and Load into the Terminal (Video)
Overview This article walks you through how to load and heat a meal using the Plated terminal, from selecting the meal type to placing it in the warming unit. Step 1: Start a New Meal On the terminal home screen, select Prepare Any Time Meal. When ...
Removing Completed Meals from the Plated Heating Unit (Video)
Overview This article explains how to identify when meals are ready and safely remove them from the Plated heating unit. Staff should follow these steps each time a meal cycle completes. ⚠️ Safety Notice: Food service containers reach temperatures up ...
This is a knowledge base for plated foodservice hardware and software.