Restaurant-Style Menus, Terminal, No People, Terminal Access & Locking

Restaurant-Style Menus, Terminal, No People, Terminal Access & Locking

Plated Foodservice Software Platform

May 2026 — General Release

This release encompasses a significant stabilization and feature expansion phase, primarily focused on Terminal Access Security and Terminal support for operations that do not admit people into the system.

New features

These capabilities are available to all tiers beginning with this release.

New feature

Restaurant-Style Menus

Create a single-day menu with multiple choices across entrees, sides, and more. Restaurant-Style Menus can stand alone or expand your existing Cycle Menu. They also serve as the item pool your system draws from when items are swapped at the Terminal or on a menu. When augmenting a Cycle Menu, they significantly expand the number of meal options available to people who do not like or cannot have items on the primary menu.

Availability: All tiers.
Requirements: None.
New feature

Terminal, No People

For facilities where census turns over rapidly and clinical or nutrition-specific meal management is not required, the No People feature allows you to serve meals without admitting individuals into the system or creating People Profiles. Food production needs are not calculated by the system — instead, you select the items to produce and the quantities needed for each meal service. Compatible with both Cycle Menus and Restaurant-Style Menus.

Availability: All tiers.
Requirements: No clinical or other reasons to track personal feeding needs (e.g., no clinical diets, minimal to no allergy management). Use the new production center settings to designate the facility as having People Profiles disabled.
New feature

Terminal Access & Locking

Supports separate logins for the Operations and Production portions of the platform — standard password and ID access for Operations, and a PIN access option for the Terminal. When PIN access is activated, users can lock the Terminal manually or after a period of inactivity, with concurrent locking of heating unit doors. This prevents unauthorized access to both the system and meals — particularly valuable in behavioral health settings where clients may have access to spaces where Terminals and heating units are deployed.

Availability: All tiers. Terminal PIN is optional, by facility.
Requirements: None.

Enhancements

Enhancement

Cycle Menu upgrades

Formerly called "Meal Plans" and "Scheduled Menus," Cycle Menus continue to support recurring 7, 14, and 21-day menu plans. This release updates naming conventions for improved clarity alongside Restaurant-Style Menus, and includes a range of UI updates to improve navigation and incorporate both menu types into the Menu Schedule interface.

Availability: All tiers.
Requirements: None.

Questions about this release? Contact your Customer Success representative

    • Related Articles

    • Terminal & Heating Unit Locking

      Summary Terminals and Heating Unit doors can now be locked by a user or automatically after a period of inactivity, protecting against unauthorized access. A system-generated 4-digit PIN is used to lock and unlock both the Terminal screen and the ...

    • How to Prepare Anytime Meals For Non-Admitted People on Terminal

      Overview Anytime Meals support early service of planned meals for admitted people as well as unplanned meals served outside of your regular meal schedule for people not registered in the system (like a guest meal). This guide covers the complete ...

    • How to Prepare Anytime Meals For 'Admitted People' on the Terminal

      Overview Anytime Meals support early service of planned meals as well as unplanned meals served outside of your regular meal schedule for admitted people in your system. This guide covers the complete process of preparing and serving Anytime Meals ...

    • Troubleshooting Your Plated Foodservice Terminal (Video)

      How to Reset the Terminal Configuration If your Plated terminal is unresponsive, displaying errors, or behaving unexpectedly, resetting the terminal configuration will restore it to its default operating state. Video Link Below for full Terminal ...

    • Terminal Cleaning Guide

      Overview Maintaining clean surfaces in food service areas is essential for meeting state health and safety regulations. This guide covers proper cleaning procedures for your Terminal and associated hardware. Cleaning Schedule Terminal screen: Clean ...